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Why Us?

Problems We Are Solving

Unaffordable Treatment Costs

Families sell land, gold, or take heavy loans for treatment, even when government or charitable support exists.

Our Solution

Our system checks eligibility for government schemes, NGOs, and charitable hospitals first. Patients are directed to the most affordable option before any self-payment.

Low Scheme Awareness

Patients remain unaware of government schemes, treatment eligibility, and NGO support available to them.

Our Solution

Our field officers conduct village health surveys and awareness drives. Each family receives a health card with toll-free guidance and clear scheme information.

Time Lost in Panic

In emergencies, patients rush blindly to nearby hospitals, losing critical time and often reaching the wrong facility.

Our Solution

Our digital system immediately connects patients to the right hospital based on treatment need, availability, scheme coverage, and urgency — saving crucial time.

Incorrect Hospital Choice

Patients are admitted to hospitals that are not eligible for their scheme or treatment, leading to denial or overcharging.

Our Solution

Software-enabled decision making ensures patients are sent only to hospitals that are approved for their exact treatment under government, NGO, or self-pay options.

No One to Guide Patients

Patients and middle-class families are left alone to navigate hospitals, documents, costs, and decisions.

Our Solution

Trained Swasthya Mitras, helpline support, and on-ground teams guide patients step-by-step — from diagnosis to discharge. Emergency support is provided if no funding source exists.

Vision & Mission

Reaching Every Village with Digital Healthcare

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Our Mission

To create a connected healthcare support system that ensures every Indian — especially from rural and middle-class families — receives accurate medical guidance, the right hospital, and the right scheme, without being misled, delayed, or financially exploited.

  • Provide guided healthcare navigation through a single helpline
  • Connect patients to the right hospital, scheme, or NGO support
  • Prevent unnecessary medical expenses and exploitation
  • Support families during emergencies with real-time guidance
  • Ensure no patient is left helpless during critical moments

Our Vision

To become India’s most trusted digital health navigation network — where technology, government schemes, NGOs, and human empathy come together to replace fear with clarity and chaos with care.

  • Digital healthcare access for every village
  • Unified network of Govt., NGO, and private hospitals
  • Real-time eligibility and treatment mapping
  • Zero-cost guidance for patients
  • Nationwide trust-driven healthcare ecosystem
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Hospitals Grow with

Chikitsayam Network

By connecting with Chikitsayam, hospitals gain structured patient inflow, improved visibility, and operational efficiency. Our digital health navigation system helps hospitals reach the right patients at the right time, ensuring sustainable and ethical growth.

Increase in Patient Footfall 65%

Appointment Conversion Rate 78%

Operational Efficiency Improvement 72%

Hospital Benefits
For Hospitals

Measured & Sustainable Growth

Chikitsayam enables hospitals to grow ethically by connecting them with verified patients through Digital Swasthya Mitras. This ensures genuine cases, reduced marketing costs, and long-term trust.

  • Consistent patient referrals from verified sources
  • Reduced dependency on expensive marketing campaigns
  • Better patient trust and transparency
  • Improved bed occupancy and OPD utilization
Patient Acquisition
Smart Referrals

Right Patient, Right Department

Our system maps patient needs to hospital specialties, ensuring accurate referrals. Hospitals receive patients aligned with their infrastructure, doctors, and treatment capabilities.

  • Higher treatment conversion rates
  • Lower OPD drop-offs and no-shows
  • Improved doctor utilization
  • Enhanced patient satisfaction
Digital Operations
Digital Enablement

Streamlined Hospital Operations

Chikitsayam provides hospitals with digital appointment management, referral tracking, and patient history insights—helping management make data-driven decisions.

  • Centralized appointment and referral dashboard
  • Improved coordination between front desk and doctors
  • Reduced administrative workload
  • Data-driven planning and growth insights
The Steps of Hospital Onboarding

Hospital Verification & Listing Process

Understanding Hospital Services

We begin by understanding the services and specialties offered by the hospital.

We believe in building partnerships only with hospitals who genuinely care for their patients and are willing to work for society.

Step 1

Quality Check & Verification

Our experts verify hospital hygiene, infrastructure, and certifications (ISO/NABH).

We only move forward with hospitals that pass our thorough assessment, ensuring they meet our high standards of care.

Step 2

Trial Referrals & Feedback

We send a limited number of real patients and gather their genuine feedback.

We move forward only after receiving trusted reviews from our "Swasthya Mitra" team and patients, ensuring the highest standards of care.

Step 3

Official Listing & Branding Support

Hospitals meeting our standards are listed with an Accredited by "Chikitsalayam” tag.

We promote them to our 3 crore+ customers and provide branding across platforms.

Step 4
Empowering

Chikitsayam Operators & Operator Network

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Sustainable Income

Operators earn stable income while serving communities through guided healthcare support.

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Community Trust

Operators become trusted local health guides for families in their region.

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No Patient Charges

Patients are never charged registration or service fees at any stage.

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Digital Support System

Operators work with a centralized digital platform for guidance, tracking, and coordination.

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Growth & Leadership

Consistent operators gain recognition, leadership roles, and long-term responsibility.

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Scalable Model

Income and impact grow as more families connect with the system.

Operator Onboarding Process

Basic Setup & Operational Requirements

Local Work Space

No large investment or complex infrastructure is required.

The operator should have a small office, shop, or workspace where community members can visit for healthcare guidance and assistance.

Step 1

Computer System

A laptop or desktop is required for daily operations.

This is used for creating family health cards, registering patient details, and managing appointments on the digital platform.

Step 2

Printing & Documentation

A color printer is essential.

It is used to issue health cards and print documents clearly and professionally for patient trust and record keeping.

Step 3

Lamination & Internet

Lamination machine and stable internet connectivity are mandatory.

Lamination ensures long-lasting cards and documents, while internet access keeps the system running smoothly without disruption.

Step 4

Process Compliance

Operators must follow defined rules and standards.

This ensures uniform service quality, trust, and a consistent identity of Chikitsayam across all regions.

Step 5
Technology Backbone

Technology Powering Chikitsayam

Digital Healthcare Network

Intelligent Health Navigation

Chikitsayam functions as a structured health navigation system, guiding patients throughout their healthcare journey.

It helps identify the right care pathways, reduces confusion during critical moments, and directs patients to appropriate hospitals, schemes, or support options.

Privacy, Security & Ethics

Patient information is securely stored, ethically handled, and used only to improve healthcare decisions and outcomes.

  • Secure digital health records
  • No data sharing without authorization
  • Ethical data usage only
  • Compliance-focused operations
  • Controlled access for authorized stakeholders
  • Strong emphasis on patient consent
  • Regular system and data integrity checks
  • Privacy-first approach across all processes

Future-Ready Intelligence

Our system supports early risk identification, structured medical history, and informed treatment decisions.

This system does not make decisions in place of doctors; instead, it helps both doctors and patients make better, more informed decisions.

Connected Care Technology